At Protreka our ethos is simple - Quality first. we provide a trustworthy selection of gear, from our cheapest items to the most expensive. Every product is carefully researched and selected to ensure it meets our strict standards for performance. We do not cut corners. Our gear is chosen for its real-world capabilities, not its profit margin.
FAQ
A collection of our most frequently asked questions to make your shopping experience even easier.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Re-waterproofing
Synthetic products usually have a water repellent coating to the shell that can be re-waterproofed.
There are 2 ways in which you can re-waterproof the shell of your synthetic jacket. One way is to use a wash-in waterproofer, this can be done by using a 2 in 1 cleaner and proofer meaning you only have to wash the product once, we recommend using Grangers 2 in 1 Cleaner & Waterproofer. If you have already cleaned the product then you can use a wash in proofer.
The other way in which you can re-waterproof the shell is to use a spray on waterproofer.
Storage of down products
Try not to keep your down jacket in it's stuff sac or on a coat hanger, if the down is compressed for a long while it's insulating qualities will be impaired. The best way store your down garment for the summer is to loosely pack it in a storage bag in a clean dry space.
To avoid the risk of mould always ensure that the garment is thoroughly dry before storage, the best way to do this is to let the item hang and dry naturally.
